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Title details for The 10 Golden Rules of Customer Service by Christopher Grove - Available

The 10 Golden Rules of Customer Service

The Story of the $6,000 Egg

by Christopher Grove
Janet Metzger
Audiobook
2 of 2 copies available
Borrow Listen to a sample Listen to a sample
2 of 2 copies available
Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

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